Frequently Asked Questions
Find answers to common questions about our timepieces and services
How do I adjust the strap on my Timex watch?
Most of our expansion bands and link bracelets can be adjusted at home. For link bracelets, we recommend visiting a local jeweler to ensure a perfect fit without damaging the pins.
Are Timex watches water-resistant?
Most Timex watches are water-resistant to depths of 30m, 50m, or 100m. Please check the case back of your specific model for its rating before exposing it to water.
How long does a Timex battery typically last?
A standard Timex battery lasts approximately 2 to 3 years, depending on the model and usage of features like the INDIGLO® night-light.
What is the INDIGLO® night-light?
INDIGLO® is our signature electroluminescent technology that illuminates the entire watch dial at the push of a button for easy reading in low-light conditions.
Does my watch come with a warranty?
Yes, all Timex watches are covered by a one-year limited warranty against manufacturing defects from the original date of purchase.
Can I track my order once it has shipped?
Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your delivery status in real-time.